Employee Master Data Governance – Multi-Entity Organization
The Challenge:
An IT services firm with 450 employees across 3 legal entities maintained employee data in payroll, benefits, timekeeping, and performance systems with 15% discrepancies creating compliance risks and administrative burden. Data updates required manual entry in multiple systems consuming 12 hours weekly, and reporting across systems was impossible without manual consolidation.
The Solution:
Implemented Dynamics 365 HR as system of record with master data management capabilities integrating downstream systems via Power Automate. Single employee record with data quality rules enforced at entry through Power Apps. Changes propagated automatically to connected systems with audit trails in Fabric. Azure AI flagged data anomalies requiring review (unusual compensation changes, missing required fields). Power BI provided data quality dashboards tracking completeness, accuracy, and synchronization status across systems.
Result:
Data discrepancies reduced from 15% to 1.2% improving compliance and reducing errors, data maintenance time decreased from 12 hours to 2 hours weekly (83% reduction), and unified employee data enabled advanced analytics previously impossible. Employee self-service accuracy improved with single source of truth, and audit findings for employee data quality eliminated completely.