IT and Digital Technology

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Identity & Access Management Governance – Enterprise Security

The Challenge:

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A medical device company with 380 employees and 1,200+ application accounts across 35 systems had decentralized access provisioning with no systematic access reviews. Orphaned accounts from terminated employees existed (estimated 85 accounts), excessive permissions were common with 45% of users having administrative access they didn’t need, and access certification was manual consuming 60+ hours quarterly with 35% completion rate.

The Solution:

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Deployed Azure AD Identity Governance with automated provisioning/deprovisioning via Power Automate triggered by HR system events in Dynamics 365. Periodic access reviews with Power Apps interface for managers certifying team access rights. Azure AI identified access anomalies (unusual permissions, role conflicts, dormant accounts) in Fabric. Copilot provided access request guidance and policy interpretation. Power BI dashboards tracked privileged access, orphaned accounts, certification compliance, and access risk metrics.

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Result:

Orphaned accounts eliminated within 30 days removing significant security risk, excessive permissions reduced by 62% through systematic reviews implementing least-privilege principles, and access certification completion improved from 35% to 94% through automated workflows. Provisioning/deprovisioning time reduced from 4 hours to 15 minutes per user, and access-related security incidents decreased 78%. Compliance audit findings for access management eliminated, and automated joiners/movers/leavers process saved 180 hours annually.